FAQs

Frequently Asked Questions

Timberline and Mt. Hood Skibowl have been working hard on winter operation plans, building on what we learned from our spring and summer ski seasons, while collaborating in an industry wide safety and operational effort driven by the National Ski Areas Association’s Ski Well, Be Well Program. This winter, there will be some changes to protect the health and safety of our employees and guest. While these may be inconvenient at times, they are necessary in these times. We look forward to sharing our resorts with our loyal guest and getting on the slopes with you.

What ski areas can the Fusion Pass be used at?
The Fusion Pass is valid at both Timberline Lodge & Ski Resort and Mt. Hood Skibowl.
Where can I buy the Fusion Pass?
For the health and safety of our employees and guests, all 2020/2021 passes will be sold online and mailed out. Passes cannot be bought or picked up at either resort.
Are passes refundable if the season is shortened?
Fusion Pass products are non-refundable, with no exceptions.
Will there be reduced capacity due to COVID?
Capacity will be managed according to what the current Health and Responsibility scenario require. As such, capacity will be subject to increase and decrease at any time. Customers should expect capacity management, at the beginning of the season (possibly longer) and for peak holidays and weekends. With some planning and flexibility, people should get to ski or ride most of the days they want.
Will either resort require guests to make a reservation?
To avoid overcrowding and keep everyone healthy, we have a plan to manage resort capacity with an online registration process if necessary. The online registration process will include a mandatory COVID questionnaire. All visitors who wish to ski or snowboard will potentially need to make an advanced online reservation. Details on the online reservation process will be released at a later time.
Will resort operations be limited?
Visit each resort's website for details. Timberline Ski and Ride school will be offering private lessons only and their Kids Club will not operate this winter. Ski and Snowboard rentals will require social distancing protocols. The Timberline Resort Shuttle will not operate at the beginning of the season. Expect modified Day Lodge, parking lot, and food & beverage operations. More details will be released at a later time.
Are there any new health guidelines?
Please be mindful while visiting the resorts by adhering to the following guidelines. Guests will be asked to self-group and visit with immediate household members, people in their traveling party or individuals they are consistently exposed to or spending time with. Guests will complete a COVID questionnaire provided in the online registration process. Visitors must wear a cloth face mask at all times indoors, in lift lines, on chairlifts and when unable to maintain 6’ physical distancing outdoors. Guests are asked to wash hands frequently with soap and water and use hand sanitizer when unable to wash your hands. Visitors must report any confirmed COVID-19 exposure. Immediately notify resort management if you begin to experience flu-like symptoms or test positive for COVID-19 after leaving the resort.
Is this web site secure?
The ecommerce portions of our site are secured with 2048-bit SSL certificate. This means your personal information is encrypted when you make a purchase online. Your information is safe with us!
Do I need to fill out any forms to get my pass?
Just one, and it’s an easy one. Each individual getting a pass will need to fill out our application and liability release form. For individuals under 18, it must be signed by a parent or guardian. To make life easy, you can fill out the form here, before coming to pick up your pass.
Is it really this easy to get a season pass?
It sure is. Two great mountains. One low price. Endless Fun. We hope to see you up here this winter!
I still have questions… who do I call?
You can reach Timberline at: (503) 272-3158 You can reach Skibowl at: (503) 272-3206 We’ll be happy to assist you!